KONICA MINOLTA C3850 Series PS/PCL/XPS/FAX Printer Driver ========================================================= Ver. 3.1.3.0 Installation Note ================= - Close all other programs before beginning setup. Common for PS/PCL driver ======================== - In the environment that printer drivers installed via "Point and Print" method, please edit "Favorite Setting" or "Watermark" in Printers folder, previously. - To do collating by printer... Disable collate settings in application if available, enable collate settings in printer driver. Collate can be used when Hard Disk is Enable in Configure Tab. - If the font in the document is not printed as expected, try to change following options. Quality Tab -> Font Settings -> Download Font Format: change to Bitmap Quality Tab -> Font Settings -> Use Printer Fonts: change to disable - Configure the following settings for stapling multiple copies: Uncheck "File" -> "Print" -> "Collate". Check "File" -> "Print" -> "Printer Property" -> "Collate" in Basic setting. - Watermark may not be printed with a combination of the following functions. In this case, change Watermark color from black or Grayscale to Color and set Transparent to Off, or change setting of the following functions: Zoom, N-up, Binding Margin, Grayscale - When you print both sides of thin paper or recycled paper of 64g/m2 or less in a high temperature and high humidity environment, please select "Recycled" in [Paper Type]. Notes for PS driver =================== - There are the following limitations for "Booklet" printing: Configure "Property" -> "Advanced Tab" -> "Postscript pass through" to "Disable" and print. It may not be printed properly with specifying "gradient" for "fill color" with Microsoft Office applications. - If the spool data exceeds few hundred mega bytes, it may cause a warning (insufficient memory) upon your system environment. To solve this problem, turn the following option disabled. Advanced Tab -> Advanced Printing Features Properties -> Advanced Tab -> Enable advanced printing features - "Booklet" cannot be used with the following setting. Port: SMB or Internet Port Advanced Tab -> Advanced Printing Features: Disabled Properties -> Advanced Tab -> Enable advanced printing features: Not checked - In File Maker 4.0, please set the "Binding Position" from Printers folder. Notes for PCL driver ==================== - In CorelDRAW application, it will take long time to print the document or cause "PCL XL error (InsufficientMemory)" if the pattern like gradation is used to fill the object. To solve this problem, please set CorelDRAW option as follows; File->Print->Misc : Check "Rasterize entire page" - In Microsoft Publisher, imported JPEG image may be printed upside down. In this case, please resize the image in another application prior to import into Publisher. Notes and Restrictions for XPS Printer Driver ============================================= - Hard disk needs to be installed in a device to use this XPS printer driver. - When you print a file with much number of pages via LAN, the error of the timeout occurs by restriction of OS and you may not be able to print. In that case, please use it by making the time of the timeout of the machine long. - Please enter the value more than 5mm for the left, right, top and bottom of margin, even though it can set margin at 0mm when this XPS printer driver is selected in an application which is able to set margin such as Microsoft Word. If margin is set less than 5mm, nothing is printed in the area of 5mm inside from the left, right, top and bottom. - Following results may occur when printing by this XPS printer driver. It is printed by different color from the original. The part that is transparent with the original is printed without being transparent. The line which is not on the original is printed. - If outputting to the file by checking [Enable bidirectional support] of [Ports] tab, it may take a considerable time by restriction of OS. Please use it by un-checking [Enable bidirectional support] of [Ports] tab when outputting to the file. - Cannot print by restriction of OS if checking [Print directly to the printer] of [Advanced] tab. - Even if it is a gray scale document, when [Color] is chosen by [Select Color] of [Quality] tab, it is counted as [Color] by the print counter of the machine. In order to count as [Black], please use it by selecting [Gray Scale] from [Select Color]. - The following functions have not been supported in WPF application (XPS Viewer, etc.). [Watermark/Overlay] tab-[Create Overlay] [Configure] tab-[Acquire Settings]-[Auto] Notes for Printer ================= - Please close the spooler when you print by the XPS driver for Windows Vista/7/8/8.1/10/2008/2008R2/2012/2012R2/2016 via IPP. It may not be printed properly if you send jobs with the spooler opened. In that case, open the spooler in the Administrator mode, delete any jobs, close the spooler, and then send jobs. - Watermark may not be printed by the PostScript driver when you select Grayscale and reduced print or N-up. In that case, please try to: - select other alternatives in Quick Color in the Quality tab or - select Custom in Quick Color, click the Details button, and select alternatives other than Detail in Halftone of Graphics in the opened dialog box. - An error page may be output when you print a number of pages using IPP port on Windows Vista/7/8/8.1/10/2008/2008R2/2012/2012R2/2016. Use Raw port or LPR port. If you want to print consecutively, print at intervals. - Printing may end prematurely if you print a number of pages via WSD on Windows Vista/7/8/8.1/10/2008/2008R2/2012/2012R2/2016. Change the port to print. OS Restrictions ============================================= - Watermark in PCL driver for x64 Edition When printing the document with odd number of pages with specifying [Duplex] and [Watermark], a blank page would be added after the last page and the watermark would be printed on the blank page. - File name of Phone Book Fax driver could not read the Phone Book file with long file or folder name because of the OS's restriction. - Watermark and FAX Cover Sheet on x64 When printing with Copy Track authentication from 32bit application running on x64, the Watermark and FAX Cover Sheet might not be printed correctly. - PS Driver There will be a blank space in the window since the window size of the Print Setting is bigger that the other drivers. This will have no effect on the print operation. - Using a WSD Port Connection The Printer Driver must be installed in order to connect to the device using the WSD port. - About Watermark printing In some instances, the Watermark is not printed when the print is executed from Microsoft Word or Microsoft Excel. - Printer Property -> [Settings]Tab - [EMF Spool] -> ON - Printer Property -> [Advaced]Tab - [Enable advanced printing features] -> ON - Restriction of Cover Sheet in x86 In some instances, the Cover Sheet is not printed when the print is executed from Microsoft Word or Microsoft Excel. - Restriction of FAX Cover Sheet in x86 In some instances, the FAX Cover Sheet is not printed when the print is executed from Microsoft Word or Microsoft Excel. Cautions and restrictions with specific applications ====================================================== Microsoft Office - AutoShapes Graphics Print in Office [* PS Driver only] If the [Transparency] check box of [Fill] column in [Format AutoShape...]- [Colors and Lines]tab is ON, the paint-out part of graphics may not be printed correctly at the time of reduction and enlargement print. - Continuous Print by Microsoft Word 2000 If you print by pressing the print bottom continuously in Microsoft Word 2000, the omission of text and object or the page may occur. When you print continuously by using the print bottom, set the [Background Printing] check box to ON in [Tools]-[Options]-[Print]tab and then perform printing. Or perform the continuous print of same original with setting the Copies to print by using the Print dialog box in [File]-[Print...]. - Entire workbook Print in Microsoft Excel When you print the Microsoft Excel document that has different binding direction in each sheets with the [Entire workbook] checkbox ON, it may not be printed as you specified. - Duplex Print in Microsoft Word 2007 or Microsoft Word 2010 When a document with odd number sheet is printed in duplex mode from Microsoft Word 2007 or Microsoft Word 2010, white paper which is not included in original may be printed and counted. - Custom Size printing in Microsoft Word When paper size is specified as "Custom Size", it may be printed in invert. In this case, it can be printed normally when paper size is specified as "Same as Original Size". - Edit Phone Book file at Microsoft Excel Please open the Phone Book file with changing the file extension from "csv" to "txt" and specify "character" for each field in order to edit the Phone Book exported from the FAX driver at Microsoft Excel. Also please save the Phone Book file edited at Microsoft Excel with selecting "csv" for file type. Adobe Acrobat - Depending on the PDF file, the background may be painted with white out. When the topside of this image is printed during overlay print, the downside of the image (Original or Overlay) cannot be printed. - When printing the PDF file with turning off the "Choose Paper Source by PDF page size" checkbox in the "Print" dialog, the page with different direction from the 1st page and following pages might not be printed with correct direction since Acrobat Reader will not correctly notify the page direction of pages after the 1st page to the printer driver. - When printing landscape original using Acrobat Reader 9, the page will be rotated first then printed.[*PCL/XPS only] This means for example that staple or punch may be made in the different position of the document from the expected one. ==>In this case, it can be printed normally when [Auto-Rotate and Center] is specified to OFF in the [Print Setting] of application. - When printing landscape original using Acrobat Reader 9 on Windows Vista x64 SP2, the first page will be printed as portrait original. ==>In this case, it can be printed normally when [Auto-Rotate and Center] is specified to OFF in the [Print Setting] of application. - Please note that entering multiple copies in the Print Dialog menu will not yield the expected results when using Adobe Reader X or Adobe Acrobat X. ==>When printing a multiple number of copies using Adobe Reader X or Adobe Acrobat X, you need to configure the [Page Setup] setting first and then configure the Printer Driver Properties menu. Adobe PageMaker, Illustrator - Depending on applications, such as Adobe PageMaker, Illustrator and etc, if it recognizes that it is a PostScript printer driver, the application itself may output PostScript commands. In this case, it may not be printed correctly. [* PS Driver only] - When the Illustrator file with paper size A0/A1/B1 is printed with Illustrator CS, a part of the image is lost. With Illustrator CS2 or more, this problem doesn't occur. Internet Explorer, Note Pad - Check the selected printer when printing continuously by the Internet Explorer or Note Pad. Selected printer might differ from the previous selection if several same printer drivers have been installed, depending on the application limitation. ==>In this case, change the printer driver name with which selection will be changed, to less than 29 characters. Word97 - Unable to print by Word97. Word2000 or more is required for the printing by the Word. Excel - Check the print settings before printing when you print from Excel after switching the printer driver. Depending on the limitation of application, current printer driver setting might apply to the printer driver after switching. ==>In that case, change the name of a printer driver used to within 29 characters. PowerPoint - The background of PowerPoint data is painted with the specified color. Because of this, when the topside of this image is printed during the overlay print with white background,the bottom of the image (Original or Overlay) cannot be printed by combination of the following driver. - PowerPoint2007 later -> PS/PCL driver Others - Blank Page According to the application to use, when the data has odd number pages, it may be added the blank paper if [2-Sided] function is available. In that case, the following phenomenon will occur. - The Watermark will be printed on the last blank page. (in case of specifying The [Watermark] function) - The Overlay will be printed on the last blank page. (in case of specifying The [Overlay] function). - When either of the following error messages is displayed on the installation screen, change the Device Name setting from the Machine Settings of PageScope Web Connection. Error messages to be displayed: - A printer name cannot contain the characters '\' or ','. Specify a new printer name. - Installation was cancelled and has not been completed. * Company names and product names in this document are the registered trademarks for respective companies. ----------------------------------------------------------------- Copyright(C) 2012 KONICA MINOLTA, INC.